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Set up the BigCommerce integration

Connect Dotdigital Personalization to your BigCommerce store to create personalized campaigns.

The Personalization and BigCommerce integration provides a comprehensive web and email marketing solution that lets you create personalized campaigns for your customers.

Benefits

  • Real-time data insights and seamless shop data integration

  • Personalized online store experiences and email content

  • A/B testing and optimization capabilities

  • Automated email marketing workflows

  • Dynamic content display across all customer touchpoints


Before you start

  • You must be an Admin in BigCommerce.


Set up the BigCommerce integration

To install the Personalization BigCommerce App:

  1. Log in to Personalization.

  2. In a new tab in the same browser window, log in to your BigCommerce store.

  3. In Personalization, select the Account menu icon, then go to Settings > Website Settings > Site Details.

  4. Enter the Website name, Website address, and Currency for your BigCommerce store, then select Next.

  5. Expand the Website eCommerce System drop-down menu and choose BigCommerce. Then select Next.

  6. Read the confirmation message, then select Yes if you’re ready to proceed.

  7. Once complete, in Personalization, select the Account menu icon, then go to Settings > Website Settings > BigCommerce Settings.

  8. Under Connect Store, enter your BigCommerce store ID.

  9. Select Connect. This opens BigCommerce.

  10. In BigCommerce, confirm you would like to install the Personalization app.

  11. Once the connection is successful, you’re redirected to Personalization. The first product sync starts automatically.

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