# Dotdigital Personalization Help Center > Dotdigital Personalization Help Center ## English ### Announcements - [12 August 2026 - Personalization release notes](https://personalization.help.dotdigital.com/en/articles/16306092-12-august-2026-personalization-release-notes.md): Here's what's changed for Personalization over the last two weeks. - [29 July 2026 - Personalization release notes](https://personalization.help.dotdigital.com/en/articles/16107253-29-july-2026-personalization-release-notes.md): Here's what's changed for Personalization over the last two weeks. - [15 July 2026 - Personalization release notes](https://personalization.help.dotdigital.com/en/articles/15931989-15-july-2026-personalization-release-notes.md): Here's what's changed for Personalization over the last two weeks. - [1 July 2026 - Personalization release notes](https://personalization.help.dotdigital.com/en/articles/15724838-1-july-2026-personalization-release-notes.md): Here's what's changed for Personalization over the last two weeks. - [20 May 2026 - Fresh Relevance release notes](https://personalization.help.dotdigital.com/en/articles/15187490-20-may-2026-fresh-relevance-release-notes.md): Here's what's changed for Fresh Relevance over the last two weeks. - [6 May 2026 - Fresh Relevance release notes](https://personalization.help.dotdigital.com/en/articles/14952121-6-may-2026-fresh-relevance-release-notes.md): Here's what's changed for Fresh Relevance over the last two weeks. - [22 April 2026 - Fresh Relevance release notes](https://personalization.help.dotdigital.com/en/articles/14705295-22-april-2026-fresh-relevance-release-notes.md): Here's what's changed for Fresh Relevance over the last two weeks. - [25 March 2026 - Fresh Relevance release notes](https://personalization.help.dotdigital.com/en/articles/14181895-25-march-2026-fresh-relevance-release-notes.md): Here's what's changed for Fresh Relevance over the last two weeks. - [11 March 2026 - Fresh Relevance release notes](https://personalization.help.dotdigital.com/en/articles/14019191-11-march-2026-fresh-relevance-release-notes.md): Here's what's changed for Fresh Relevance over the last two weeks. - [28 January 2026 - Fresh Relevance release notes](https://personalization.help.dotdigital.com/en/articles/13544129-28-january-2026-fresh-relevance-release-notes.md): Here's what's changed for Fresh Relevance over the last two weeks. - [14 January 2026 - Fresh Relevance release notes](https://personalization.help.dotdigital.com/en/articles/13386201-14-january-2026-fresh-relevance-release-notes.md): Here's what's changed for Fresh Relevance over the last two weeks. - [15 January 2025 - Fresh Relevance release notes](https://personalization.help.dotdigital.com/en/articles/10401745-15-january-2025-fresh-relevance-release-notes.md): Here's what's changed for Fresh Relevance over the last two weeks. - [29 January 2025 - Fresh Relevance Digital Data Layer \(v1.3.1\)](https://personalization.help.dotdigital.com/en/articles/10473431-29-january-2025-fresh-relevance-digital-data-layer-v1-3-1.md) - [29 January 2025 - Fresh Relevance release notes](https://personalization.help.dotdigital.com/en/articles/10484729-29-january-2025-fresh-relevance-release-notes.md) - [12 February 2025 - Fresh Relevance: Digital Data Layer \(v1.3.2\)](https://personalization.help.dotdigital.com/en/articles/10538036-12-february-2025-fresh-relevance-digital-data-layer-v1-3-2.md) - [12 February 2025 - Fresh Relevance release notes](https://personalization.help.dotdigital.com/en/articles/10545144-12-february-2025-fresh-relevance-release-notes.md): Here's what's changed for Fresh Relevance over the last two weeks. - [26 February 2025 - Fresh Relevance release notes](https://personalization.help.dotdigital.com/en/articles/10650604-26-february-2025-fresh-relevance-release-notes.md): Here's what's changed for Fresh Relevance over the last two weeks. - [12 March 2025 - Fresh Relevance \(v1.3.2\)](https://personalization.help.dotdigital.com/en/articles/10749577-12-march-2025-fresh-relevance-v1-3-2.md) - [12 March 2025 - Fresh Relevance release notes](https://personalization.help.dotdigital.com/en/articles/10757648-12-march-2025-fresh-relevance-release-notes.md): Here's what's changed for Fresh Relevance over the last two weeks. - [26 March 2025 - Fresh Relevance release notes](https://personalization.help.dotdigital.com/en/articles/10937880-26-march-2025-fresh-relevance-release-notes.md): Here's what's changed for Fresh Relevance over the last two weeks. - [7 May 2025 - Fresh Relevance: Digital Data Layer \(v1.3.3\)](https://personalization.help.dotdigital.com/en/articles/11204439-7-may-2025-fresh-relevance-digital-data-layer-v1-3-3.md) - [7 May 2025 - Fresh Relevance for Dotdigital \(v1.3.3\)](https://personalization.help.dotdigital.com/en/articles/11204448-7-may-2025-fresh-relevance-for-dotdigital-v1-3-3.md) - [7 May 2025 - Fresh Relevance release notes](https://personalization.help.dotdigital.com/en/articles/11275077-7-may-2025-fresh-relevance-release-notes.md): Here's what's changed for Fresh Relevance over the last two weeks. - [21 May 2025 - Fresh Relevance release notes](https://personalization.help.dotdigital.com/en/articles/11411399-21-may-2025-fresh-relevance-release-notes.md): Here's what's changed for Fresh Relevance over the last two weeks. - [4 June 2025 - Fresh Relevance \(v1.4.0\)](https://personalization.help.dotdigital.com/en/articles/11502071-4-june-2025-fresh-relevance-v1-4-0.md) - [4 June 2025 - Fresh Relevance Digital Data Layer \(v1.4.0\)](https://personalization.help.dotdigital.com/en/articles/11502076-4-june-2025-fresh-relevance-digital-data-layer-v1-4-0.md) - [6 June 2025 - Fresh Relevance release notes](https://personalization.help.dotdigital.com/en/articles/11507906-6-june-2025-fresh-relevance-release-notes.md): Here's what's changed for Fresh Relevance over the last two weeks. - [18 June 2025 - Fresh Relevance release notes](https://personalization.help.dotdigital.com/en/articles/11599657-18-june-2025-fresh-relevance-release-notes.md): Here's what's changed for Fresh Relevance over the last two weeks. - [16 July 2025 - Fresh Relevance release notes](https://personalization.help.dotdigital.com/en/articles/11782900-16-july-2025-fresh-relevance-release-notes.md): Here's what's changed for Fresh Relevance over the last two weeks. - [30 July 2025 - Fresh Relevance release notes](https://personalization.help.dotdigital.com/en/articles/11876813-30-july-2025-fresh-relevance-release-notes.md): Here's what's changed for Fresh Relevance over the last two weeks. - [30 July 2025 - Fresh Relevance \(v1.4.2\)](https://personalization.help.dotdigital.com/en/articles/11882673-30-july-2025-fresh-relevance-v1-4-2.md) - [13 August 2025 - Fresh Relevance: Digital Data Layer \(v1.4.1\)](https://personalization.help.dotdigital.com/en/articles/11991763-13-august-2025-fresh-relevance-digital-data-layer-v1-4-1.md) - [13 August 2025 - Fresh Relevance release notes](https://personalization.help.dotdigital.com/en/articles/11999510-13-august-2025-fresh-relevance-release-notes.md): Here's what's changed for Fresh Relevance over the last two weeks. - [27 August 2025 - Fresh Relevance release notes](https://personalization.help.dotdigital.com/en/articles/12087885-27-august-2025-fresh-relevance-release-notes.md) - [10 September 2025 - Fresh Relevance \(v1.4.3\)](https://personalization.help.dotdigital.com/en/articles/12231706-10-september-2025-fresh-relevance-v1-4-3.md) - [10 September 2025 - Fresh Relevance release notes](https://personalization.help.dotdigital.com/en/articles/12255364-10-september-2025-fresh-relevance-release-notes.md): Here's what's changed for Fresh Relevance over the last two weeks. - [24 September 2025 - Fresh Relevance release notes](https://personalization.help.dotdigital.com/en/articles/12394831-24-september-2025-fresh-relevance-release-notes.md): Here's what's changed for Fresh Relevance over the last two weeks. - [8 October 2025 - Fresh Relevance release notes](https://personalization.help.dotdigital.com/en/articles/12528952-8-october-2025-fresh-relevance-release-notes.md): Here's what's changed for Fresh Relevance over the last two weeks. - [22 October 2025 - Fresh Relevance release notes](https://personalization.help.dotdigital.com/en/articles/12637336-22-october-2025-fresh-relevance-release-notes.md): Here's what's changed for Fresh Relevance over the last two weeks. - [5 November 2025 - Fresh Relevance release notes](https://personalization.help.dotdigital.com/en/articles/12742213-5-november-2025-fresh-relevance-release-notes.md): Here's what's changed for Fresh Relevance over the last two weeks. - [4 December 2024 - Fresh Relevance release notes](https://personalization.help.dotdigital.com/en/articles/10230544-4-december-2024-fresh-relevance-release-notes.md): Here's what's changed for Fresh Relevance over the last two weeks. - [4 December 2024 - Fresh Relevance for Magento \(v1.3.0\)](https://personalization.help.dotdigital.com/en/articles/10226513-4-december-2024-fresh-relevance-for-magento-v1-3-0.md) - [4 December 2024 - Fresh Relevance Digital Data Layer \(v1.3.0\)](https://personalization.help.dotdigital.com/en/articles/10226537-4-december-2024-fresh-relevance-digital-data-layer-v1-3-0.md) - [20 November 2024 - Fresh Relevance release notes](https://personalization.help.dotdigital.com/en/articles/10162231-20-november-2024-fresh-relevance-release-notes.md): Here's what's changed for Fresh Relevance over the last two weeks. - [6 November 2024 - Fresh Relevance release notes](https://personalization.help.dotdigital.com/en/articles/10090215-6-november-2024-fresh-relevance-release-notes.md): Here's what's changed for Fresh Relevance over the last two weeks. - [23 October 2024 - Fresh Relevance release notes](https://personalization.help.dotdigital.com/en/articles/10031951-23-october-2024-fresh-relevance-release-notes.md): Here's what's changed for Fresh Relevance over the last two weeks. - [9 October 2024 - Fresh Relevance release notes](https://personalization.help.dotdigital.com/en/articles/9973615-9-october-2024-fresh-relevance-release-notes.md): Here's what's changed for Fresh Relevance over the last two weeks. - [25 September 2024 - Fresh Relevance release notes](https://personalization.help.dotdigital.com/en/articles/9920235-25-september-2024-fresh-relevance-release-notes.md): Here's what's changed for Fresh Relevance over the last two weeks. - [25 September 2024 - Dotdigital - Fresh Relevance connector \(v1.2.1\)](https://personalization.help.dotdigital.com/en/articles/9914697-25-september-2024-dotdigital-fresh-relevance-connector-v1-2-1.md) - [25 September 2024 - Fresh Relevance: Digital Data Layer \(v1.2.6\)](https://personalization.help.dotdigital.com/en/articles/9914704-25-september-2024-fresh-relevance-digital-data-layer-v1-2-6.md) - [11 September 2024 - Fresh Relevance release notes](https://personalization.help.dotdigital.com/en/articles/9857196-11-september-2024-fresh-relevance-release-notes.md): Here's what's changed for Fresh Relevance over the last two weeks. - [28 August 2024 - Fresh Relevance release notes](https://personalization.help.dotdigital.com/en/articles/9794866-28-august-2024-fresh-relevance-release-notes.md): Here's what's changed for Fresh Relevance over the last two weeks. - [14 August 2024 - Fresh Relevance release notes](https://personalization.help.dotdigital.com/en/articles/9738934-14-august-2024-fresh-relevance-release-notes.md): Here's what's changed for Fresh Relevance over the last two weeks. - [14 August 2024 - Fresh Relevance Digital Data Layer \(v1.2.5\)](https://personalization.help.dotdigital.com/en/articles/9734642-14-august-2024-fresh-relevance-digital-data-layer-v1-2-5.md) - [31 July 2024 - Fresh Relevance release notes](https://personalization.help.dotdigital.com/en/articles/9679766-31-july-2024-fresh-relevance-release-notes.md): Here's what's changed for Fresh Relevance over the last two weeks. - [03 July 2024 - Fresh Relevance release notes](https://personalization.help.dotdigital.com/en/articles/9556073-03-july-2024-fresh-relevance-release-notes.md): Here's what's changed for Fresh Relevance over the last two weeks. - [03 July 2024 - Fresh Relevance For Magento 2 \(v1.2.0\)](https://personalization.help.dotdigital.com/en/articles/9551023-03-july-2024-fresh-relevance-for-magento-2-v1-2-0.md) - [19 June 2024 - Fresh Relevance release notes](https://personalization.help.dotdigital.com/en/articles/9495847-19-june-2024-fresh-relevance-release-notes.md): Here’s what’s changed for Fresh Relevance over the last two weeks. - [05 June 2024 - Fresh Relevance release notes](https://personalization.help.dotdigital.com/en/articles/9423269-05-june-2024-fresh-relevance-release-notes.md): Here’s what’s changed for Fresh Relevance over the last two weeks. - [22 May 2024 - Fresh Relevance release notes](https://personalization.help.dotdigital.com/en/articles/9360640-22-may-2024-fresh-relevance-release-notes.md): Here’s what’s new for Fresh Relevance over the last two weeks. - [8 May 2024 - Fresh Relevance release notes](https://personalization.help.dotdigital.com/en/articles/9296499-8-may-2024-fresh-relevance-release-notes.md): Here’s what’s changed for Fresh Relevance over the last two weeks: - [10 April 2024 - Fresh Relevance release notes](https://personalization.help.dotdigital.com/en/articles/9177548-10-april-2024-fresh-relevance-release-notes.md): Here’s what’s changed for Fresh Relevance over the last two weeks: - [13 March 2024 - Fresh Relevance release notes](https://personalization.help.dotdigital.com/en/articles/9064073-13-march-2024-fresh-relevance-release-notes.md): Here's what's changed for Fresh Relevance over the last two weeks. - [28 February 2024 - Fresh Relevance release notes](https://personalization.help.dotdigital.com/en/articles/9008226-28-february-2024-fresh-relevance-release-notes.md): Here's what's new for Fresh Relevance over the last two weeks: - [28 February 2024 - Digital Data Layer \(v1.2.3\)](https://personalization.help.dotdigital.com/en/articles/9004660-28-february-2024-digital-data-layer-v1-2-3.md) - [15 February 2024 - Fresh Relevance release notes](https://personalization.help.dotdigital.com/en/articles/8948093-15-february-2024-fresh-relevance-release-notes.md): Here’s what’s new for Fresh Relevance over the last two weeks: - [31 January 2024 - Fresh Relevance release notes](https://personalization.help.dotdigital.com/en/articles/8890383-31-january-2024-fresh-relevance-release-notes.md): Here’s what’s new for Fresh Relevance over the last two weeks: ### Get started - [Dotdigital Personalization system overview](https://personalization.help.dotdigital.com/en/articles/8518834-dotdigital-personalization-system-overview.md): An introduction to what the platform can do and how it works. - [Basic account configuration](https://personalization.help.dotdigital.com/en/articles/8937229-basic-account-configuration.md): Learn how to set up Dotdigital Personalization before you can start using the platform. - [Set up cart and browse abandonment messages](https://personalization.help.dotdigital.com/en/articles/8518970-set-up-cart-and-browse-abandonment-messages.md): Learn to choose and set up effective message templates for abandonment events. - [Understand triggers](https://personalization.help.dotdigital.com/en/articles/11027670-understand-triggers.md): Triggers are actions that you define in Dotdigital Personalization to allow you to create messaging tailored to visitor data and behavior. - [Custom triggers](https://personalization.help.dotdigital.com/en/articles/11027702-custom-triggers.md): Custom triggers allow for communications based on visitor actions outside of traditional ecommerce behavior. - [Introduction to trigger programs](https://personalization.help.dotdigital.com/en/articles/8523242-introduction-to-trigger-programs.md): Trigger programs control which real-time messages get sent and when. - [Create a trigger program](https://personalization.help.dotdigital.com/en/articles/8518976-create-a-trigger-program.md): Configure the options for cart and browse abandonment, and purchase complete trigger programs. - [Set up SMS triggers](https://personalization.help.dotdigital.com/en/articles/8518985-set-up-sms-triggers.md): Configure the content and understand permissions for triggered SMS messages. - [Get started with SmartBlocks](https://personalization.help.dotdigital.com/en/articles/8518995-get-started-with-smartblocks.md): SmartBlocks are blocks of real-time, personalized content you can use in emails and on web pages and apps. - [Optimize visitor identification and personalization](https://personalization.help.dotdigital.com/en/articles/8518999-optimize-visitor-identification-and-personalization.md): Identify more visitors, earlier in their journey, to unlock stronger triggered messages, smarter recommendations, and richer on‑site personalization. - [Reports overview](https://personalization.help.dotdigital.com/en/articles/8519006-reports-overview.md): Explore data about your visitors, triggers, SmartBlocks and more. ### The Personalization script - [Understand email capture and customer identification](https://personalization.help.dotdigital.com/en/articles/8583053-understand-email-capture-and-customer-identification.md): Identify visitors on your site and associate them with an email address. - [The Personalization script and your website performance](https://personalization.help.dotdigital.com/en/articles/8583027-the-personalization-script-and-your-website-performance.md): How the script affects the speed of your website and things you can do to improve it. - [How our WebSocket connection works](https://personalization.help.dotdigital.com/en/articles/8583038-how-our-websocket-connection-works.md): JavaScript code is added to each of your website pages to identify the type of page and send data back to our servers using a WebSocket. - [Deploy Personalization scripts with a tag manager \(script only\)](https://personalization.help.dotdigital.com/en/articles/8583062-deploy-personalization-scripts-with-a-tag-manager-script-only.md): Learn how to use a third-party tag manager to load the Personalization script on your site. - [Test your website integration](https://personalization.help.dotdigital.com/en/articles/8548330-test-your-website-integration.md): Check that your website integration with Personalization is working correctly. - [Set up a new site brand in your account](https://personalization.help.dotdigital.com/en/articles/8575330-set-up-a-new-site-brand-in-your-account.md): Use Site Brands to support multiple sites from one account. After you add a Site Brand, update your script, triggers, SmartBlocks, and Slots. ### Dotdigital Personalization and Marketing - [The Personalization - Marketing integration checklist](https://personalization.help.dotdigital.com/en/articles/12148646-the-personalization-marketing-integration-checklist.md): Learn how to connect your accounts to support deeper personalization, targeted communications, and improved insights. - [Connect Dotdigital Marketing and Personalization](https://personalization.help.dotdigital.com/en/articles/8698981-connect-dotdigital-marketing-and-personalization.md): Manage all of your channel connections from Personalization to Marketing. - [Set up field mapping for Dotdigital Marketing](https://personalization.help.dotdigital.com/en/articles/12148697-set-up-field-mapping-for-dotdigital-marketing.md): Ensure that you’re sharing all the data you need to support personalization and insights. - [Campaign-based identification](https://personalization.help.dotdigital.com/en/articles/12148757-campaign-based-identification.md): Identify visitors to your site from your email campaigns. - [Switch between Marketing and Personalization accounts](https://personalization.help.dotdigital.com/en/articles/8548901-switch-between-marketing-and-personalization-accounts.md): For users of both platforms, easily switch between accounts without breaking your workflow. - [Use Personalization Slots in EasyEditor](https://personalization.help.dotdigital.com/en/articles/8199362-use-personalization-slots-in-easyeditor.md): Use Personalization content in Marketing with App blocks. - [Add Marketing EasyEditor fields to SmartBlocks and Slots](https://personalization.help.dotdigital.com/en/articles/10585233-add-marketing-easyeditor-fields-to-smartblocks-and-slots.md): Add EasyEditor fields to your Personalization content to allow you to edit directly in Dotdigital Marketing. - [Use Dotdigital Marketing campaigns in trigger programs](https://personalization.help.dotdigital.com/en/articles/12148971-use-dotdigital-marketing-campaigns-in-trigger-programs.md): Send Marketing triggered email campaigns based on events tracked in Personalization. - [Add contacts from a data capture SmartBlock to a Dotdigital Marketing list](https://personalization.help.dotdigital.com/en/articles/12156867-add-contacts-from-a-data-capture-smartblock-to-a-dotdigital-marketing-list.md): Add site visitors who complete a data capture form directly to a list in Marketing. - [Import Dotdigital Marketing lists to Personalization](https://personalization.help.dotdigital.com/en/articles/12149167-import-dotdigital-marketing-lists-to-personalization.md): Automatically create segments in Personalization directly from lists in Marketing. - [Export Personalization segments to Marketing](https://personalization.help.dotdigital.com/en/articles/12149179-export-personalization-segments-to-marketing.md): Automatically create lists in Marketing from specified Personalization segments. - [Sync Dotdigital Marketing audiences and data fields to Personalization](https://personalization.help.dotdigital.com/en/articles/13868493-sync-dotdigital-marketing-audiences-and-data-fields-to-personalization.md): Sync your standard and custom contact data fields to Personalization and use your Marketing lists and segments to create rules for personalized content. - [Integrate your site with the Personalization SDK](https://personalization.help.dotdigital.com/en/articles/13727829-integrate-your-site-with-the-personalization-sdk.md): The Personalization software development kit \(SDK\) is a set of tools designed to give you full control over how your website integrates with Dotdigital Personalization. - [Personalization SDK setup checklist](https://personalization.help.dotdigital.com/en/articles/13727410-personalization-sdk-setup-checklist.md): Required and recommended steps to implement the Personalization SDK for your site. - [Set up the Dotdigital Tag for the Personalization SDK](https://personalization.help.dotdigital.com/en/articles/13728259-set-up-the-dotdigital-tag-for-the-personalization-sdk.md): Seamlessly gather website data and share it automatically to your Dotdigital Marketing and Personalization accounts. - [Data requirements for common use cases](https://personalization.help.dotdigital.com/en/articles/13728329-data-requirements-for-common-use-cases.md): Guidance on the optimum configuration for specific visitor behaviors and actions. ### Triggers - [Control triggers using JavaScript](https://personalization.help.dotdigital.com/en/articles/8523249-control-triggers-using-javascript.md): Learn to apply advanced control using JavaScript within a trigger program. - [Fix issues with trigger stage emails not sending](https://personalization.help.dotdigital.com/en/articles/8561109-fix-issues-with-trigger-stage-emails-not-sending.md): Troubleshoot and resolve issues with trigger stage emails that do not send as expected. - [Test Trigger Programs](https://personalization.help.dotdigital.com/en/articles/8561045-test-trigger-programs.md): Learn the multiple ways to test trigger programs in Dotdigital Personalization. - [Stop a trigger program from sending](https://personalization.help.dotdigital.com/en/articles/8561041-stop-a-trigger-program-from-sending.md): Learn how to pause or delete a trigger program in Dotdigital Personalization to stop emails from being sent. - [Hide out-of-stock products in abandonment emails](https://personalization.help.dotdigital.com/en/articles/8561113-hide-out-of-stock-products-in-abandonment-emails.md): Avoid sending empty messages and improve customer experience by hiding out‑of‑stock products from abandonment emails. - [Personalize a triggered email subject line](https://personalization.help.dotdigital.com/en/articles/8565757-personalize-a-triggered-email-subject-line.md): Learn to include the recipient's first name or the name of a product they viewed. - [Create an unsubscribe link for triggered messages](https://personalization.help.dotdigital.com/en/articles/8575297-create-an-unsubscribe-link-for-triggered-messages.md): Add an unsubscribe link to your triggered messages using your messaging provider or Dotdigital Personalization. - [Emails sent to a catch-all email address appear identical](https://personalization.help.dotdigital.com/en/articles/8575227-emails-sent-to-a-catch-all-email-address-appear-identical.md): Avoid confusion when testing triggered messages by understanding how catch‑all email addresses handle data and timing in non‑transactional messaging providers. - [Data for use in trigger scripts](https://personalization.help.dotdigital.com/en/articles/9123274-data-for-use-in-trigger-scripts.md): Access data for use in custom scripts. - [Edit the abandonment emails delay time after a purchase](https://personalization.help.dotdigital.com/en/articles/8561101-edit-the-abandonment-emails-delay-time-after-a-purchase.md): Configure Dotdigital Personalization to prevent sending abandonment emails shortly after a purchase. - [Control send intervals for visitors emails](https://personalization.help.dotdigital.com/en/articles/8561075-control-send-intervals-for-visitors-emails.md): Control how often shopper emails are sent by using the global send interval or by adding trigger‑level rules with suppression scripts. - [Send only if the customer purchased specific products or SKUs](https://personalization.help.dotdigital.com/en/articles/8561034-send-only-if-the-customer-purchased-specific-products-or-skus.md): Send a trigger only if a customer has bought one or more products from a specified list. - [Send or stop emails only during a set time period](https://personalization.help.dotdigital.com/en/articles/8561030-send-or-stop-emails-only-during-a-set-time-period.md): Send a trigger email only within a set time period or send a different trigger email during a sale. - [Send or stop emails based on cart total](https://personalization.help.dotdigital.com/en/articles/8561020-send-or-stop-emails-based-on-cart-total.md): Decide whether to send emails based on cart values above or below a specified value. - [Sending emails based on number of products browsed or carted](https://personalization.help.dotdigital.com/en/articles/8561012-sending-emails-based-on-number-of-products-browsed-or-carted.md): Send emails only if a customer has browsed or carted a certain number of products using the Advanced option in a Trigger. - [Set different triggers to upload shopper addresses to different lists](https://personalization.help.dotdigital.com/en/articles/8565730-set-different-triggers-to-upload-shopper-addresses-to-different-lists.md): If you have multiple triggers, such as one each for a UK and US site, you can upload addresses from those triggers to different lists. - [Send a particular stage of a Trigger Program only once](https://personalization.help.dotdigital.com/en/articles/8565743-send-a-particular-stage-of-a-trigger-program-only-once.md): Ensure emails are sent only once in your Trigger program - [Prevent email sending to specified domains](https://personalization.help.dotdigital.com/en/articles/8565752-prevent-email-sending-to-specified-domains.md): Exclude sends to a particular organization or inbox provider. - [Do not send if all products in a cart have a value of 0](https://personalization.help.dotdigital.com/en/articles/8565805-do-not-send-if-all-products-in-a-cart-have-a-value-of-0.md): Learn to check that at least one product in a cart has a valid price before sending. - [Stop triggered emails being sent when the current date is past the start date](https://personalization.help.dotdigital.com/en/articles/8565810-stop-triggered-emails-being-sent-when-the-current-date-is-past-the-start-date.md): Use this solution where a start date is captured against Browse/Cart Signals. - [Stop sending triggered emails to specific customers](https://personalization.help.dotdigital.com/en/articles/8575293-stop-sending-triggered-emails-to-specific-customers.md): Learn to exclude specific customers from receiving remarketing emails. - [Send a trigger to customers who have viewed or carted a particular category](https://personalization.help.dotdigital.com/en/articles/8575793-send-a-trigger-to-customers-who-have-viewed-or-carted-a-particular-category.md): Use filters on your Trigger Program. ### Content - [Introduction to cart layouts](https://personalization.help.dotdigital.com/en/articles/8519194-introduction-to-cart-layouts.md): Cart layouts are dynamic blocks of HTML or text content used in triggered messages. - [Manage cart layouts](https://personalization.help.dotdigital.com/en/articles/11028293-manage-cart-layouts.md): Create, edit, copy, and delete cart layouts. - [Preview and test cart layouts](https://personalization.help.dotdigital.com/en/articles/8519225-preview-and-test-cart-layouts.md): Check your cart layouts before using them in live messaging. - [Assign a cart layout to a trigger](https://personalization.help.dotdigital.com/en/articles/8519235-assign-a-cart-layout-to-a-trigger.md): Configure and assign the most effective cart layout for each unique visitor scenario to enhance user experience and increase conversion rates. - [Make cart layouts responsive](https://personalization.help.dotdigital.com/en/articles/8583516-make-cart-layouts-responsive.md): Learn about cart layout compatibility with responsive design. - [Why your cart layout may not update in emails](https://personalization.help.dotdigital.com/en/articles/8583379-why-your-cart-layout-may-not-update-in-emails.md): Learn why your cart layout emails might appear the same after changes, and learn how to see updates. - [Track cart layout links when sending through Salesforce Marketing Cloud](https://personalization.help.dotdigital.com/en/articles/8583719-track-cart-layout-links-when-sending-through-salesforce-marketing-cloud.md) - [Edit cart layout with Jinja](https://personalization.help.dotdigital.com/en/articles/8519239-edit-cart-layout-with-jinja.md): Use Jinja in a cart layout to dynamically display content based on the visitor's behavior and preferences. - [Create a cart with a grid layout](https://personalization.help.dotdigital.com/en/articles/8583358-create-a-cart-with-a-grid-layout.md): Create a grid‑based cart layout using a pre‑defined template or by editing your cart layout code. - [Create a cart layout with multiple rows and columns](https://personalization.help.dotdigital.com/en/articles/8583366-create-a-cart-layout-with-multiple-rows-and-columns.md): Create multi‑row and multi‑column layouts in your cart layout using manual Jinja loops or the Jinja batch filter. - [Fit product images in your cart layout](https://personalization.help.dotdigital.com/en/articles/8583502-fit-product-images-in-your-cart-layout.md): Learn to fit product images seamlessly into your cart layout by ensuring they are precisely sized, using resizing techniques. - [Show or hide content based on specific values](https://personalization.help.dotdigital.com/en/articles/8583520-show-or-hide-content-based-on-specific-values.md): Control which products or details appear in your cart layout by using values captured by Personalization. - [Show the total price for each product row](https://personalization.help.dotdigital.com/en/articles/8583525-show-the-total-price-for-each-product-row.md): Depending on what your script captures, the cart layouts usually have access to each product’s quantity and unit price. - [Highlight discounted prices in cart layouts](https://personalization.help.dotdigital.com/en/articles/8583729-highlight-discounted-prices-in-cart-layouts.md): Effectively highlighting discounted prices in cart layouts can enhance the shopping experience and encourage purchases. - [Change the tracking code for each trigger type/stage](https://personalization.help.dotdigital.com/en/articles/8583543-change-the-tracking-code-for-each-trigger-type-stage.md): Track the source of clicks by changing the campaign code in your cart layout based on the trigger type or stage. - [Add a remaining items message to a cart layout email](https://personalization.help.dotdigital.com/en/articles/8583695-add-a-remaining-items-message-to-a-cart-layout-email.md): Limit the number of items shown in your cart layout email and display a message when the shopper has more items in their cart than are shown. - [Add a free delivery message to your cart layout emails](https://personalization.help.dotdigital.com/en/articles/8583702-add-a-free-delivery-message-to-your-cart-layout-emails.md): Let your customers know about your free delivery options. - [Add a limited cart total to your cart layout](https://personalization.help.dotdigital.com/en/articles/8583710-add-a-limited-cart-total-to-your-cart-layout.md): Show your customers only the total number of products in their cart and exclude abandoned products. - [Add star ratings to cart layouts and SmartBlocks](https://personalization.help.dotdigital.com/en/articles/8583713-add-star-ratings-to-cart-layouts-and-smartblocks.md): Display product star ratings in your cart layout emails or SmartBlocks by using Jinja to convert a numerical rating into a set of star icons. - [Product variants \(SKUs\)](https://personalization.help.dotdigital.com/en/articles/8523669-product-variants-skus.md): Understand product variants or SKUs in Personalization and how you can use them for deeper personalization. - [Add an unsubscribe link to your emails](https://personalization.help.dotdigital.com/en/articles/8529936-add-an-unsubscribe-link-to-your-emails.md): Generate an unsubscribe link to use in your marketing emails. - [Map fields to your messaging provider](https://personalization.help.dotdigital.com/en/articles/8548280-map-fields-to-your-messaging-provider.md): Learn to map Personalization fields to your messaging provider. - [Prevent abandoned cart emails after purchase](https://personalization.help.dotdigital.com/en/articles/8575228-prevent-abandoned-cart-emails-after-purchase.md): Learn to stop sending abandoned cart emails to customers who have completed a purchase. - [Persistent cart](https://personalization.help.dotdigital.com/en/articles/8575218-persistent-cart.md): Learn how persistent cart works and why a cart might appear empty. - [Create and configure Slots](https://personalization.help.dotdigital.com/en/articles/8519247-create-and-configure-slots.md): Learn to create Slots and add Rules and SmartBlocks for personalized content such as recommendations, countdown timers, or unique coupon codes. - [Add a Slot to your website or emails](https://personalization.help.dotdigital.com/en/articles/8937742-add-a-slot-to-your-website-or-emails.md): Slots control which SmartBlocks appear in your emails or on your web pages. - [Create and edit a SmartBlock](https://personalization.help.dotdigital.com/en/articles/8937925-create-and-edit-a-smartblock.md): SmartBlocks are HTML blocks that use real-time data to personalize content such as emails, websites, or apps. - [SmartBlock layout overview](https://personalization.help.dotdigital.com/en/articles/8523320-smartblock-layout-overview.md): SmartBlock layouts define the structure and styling of your SmartBlocks. - [Use the SmartBlock layout editor](https://personalization.help.dotdigital.com/en/articles/8937761-use-the-smartblock-layout-editor.md): Use the editor to customize your SmartBlock layouts and match them to your brand. - [Organize folders for SmartBlocks and Slots](https://personalization.help.dotdigital.com/en/articles/8523318-organize-folders-for-smartblocks-and-slots.md): Learn how to structure your SmartBlocks and Slots in folders for easier management. - [Use marketing rules](https://personalization.help.dotdigital.com/en/articles/8519261-use-marketing-rules.md): Marketing rules let you use behavioral, transactional, and contextual data to control how content and programs are delivered. - [Marketing rule types](https://personalization.help.dotdigital.com/en/articles/8938000-marketing-rule-types.md): Marketing rules define the conditions used to control how content, messages, and experiences are delivered across Personalization. - [Use tags in rules and filters](https://personalization.help.dotdigital.com/en/articles/8938046-use-tags-in-rules-and-filters.md): Product tags let you group products and personalise content using marketing rules and recommendation filters. - [Price affinity predictor](https://personalization.help.dotdigital.com/en/articles/8519253-price-affinity-predictor.md): Price affinity predictor uses Artificial Intelligence \(AI\) to predict the price band at which a new visitor is most likely to buy a product. - [Use the Current Page URL rule](https://personalization.help.dotdigital.com/en/articles/8575732-use-the-current-page-url-rule.md): Create rules to control when a Slot is shown based on the URL a visitor is viewing. - [Show content only if visitors click from email, URL, or campaign](https://personalization.help.dotdigital.com/en/articles/8575761-show-content-only-if-visitors-click-from-email-url-or-campaign.md): Use Slot rules to target website content to visitors arriving from a specific email, URL, or campaign. - [Carted and browsed figures for Social Proof tags](https://personalization.help.dotdigital.com/en/articles/8560731-carted-and-browsed-figures-for-social-proof-tags.md): Use Social Proof tags to show how often a product has been browsed, carted, or purchased within the time period you select. - [Exclude browsed or purchased products from recommendations](https://personalization.help.dotdigital.com/en/articles/8560758-exclude-browsed-or-purchased-products-from-recommendations.md): Exclude browsed or purchased products from your Recommendation SmartBlocks by using the Exclude Recent Activity filter. - [SmartBlock enrichment channels](https://personalization.help.dotdigital.com/en/articles/11693637-smartblock-enrichment-channels.md): Display custom, real‑time data from external systems within Recommendation SmartBlocks on your website. - [Enable high-resolution images in recommendation SmartBlocks](https://personalization.help.dotdigital.com/en/articles/11755269-enable-high-resolution-images-in-recommendation-smartblocks.md): High‑resolution images make Recommendation SmartBlocks look sharper in emails, especially on high‑density displays like Retina screens. - [Add custom fonts to SmartBlocks](https://personalization.help.dotdigital.com/en/articles/9626785-add-custom-fonts-to-smartblocks.md): Add custom fonts for use in your SmartBlocks. - [Add content into Product List Pages](https://personalization.help.dotdigital.com/en/articles/12459604-add-content-into-product-list-pages.md): Add SmartBlocks to your Product List Pages \(PLPs\) to highlight promotions, guide customers through long product grids, and display personalized content directly within the listing experience. - [Seconds behavior in Countdown SmartBlock](https://personalization.help.dotdigital.com/en/articles/8560690-seconds-behavior-in-countdown-smartblock.md): Learn how seconds display and update in Personalization countdown timers for email and website. - [Use the enhanced Instagram integration](https://personalization.help.dotdigital.com/en/articles/8560719-use-the-enhanced-instagram-integration.md): Our enhanced Integration is handled as an Instagram App, so has passed their approval process to ensure we’re 100% compatible. - [Recommendation SmartBlocks](https://personalization.help.dotdigital.com/en/articles/8523414-recommendation-smartblocks.md): Recommendation SmartBlocks display personalized product recommendations based on a visitor’s behavior, context, or popularity trends. - [Social proof messaging](https://personalization.help.dotdigital.com/en/articles/8523439-social-proof-messaging.md): Use social proof messaging to create urgency and increase interest in your products. - [Reviews SmartBlocks](https://personalization.help.dotdigital.com/en/articles/8523449-reviews-smartblocks.md): Use Reviews SmartBlocks to display customer reviews in your emails and on your website. - [Countdown SmartBlocks](https://personalization.help.dotdigital.com/en/articles/8523453-countdown-smartblocks.md): Use Countdown SmartBlocks in emails and on web pages to create a sense of urgency around events with a defined start or end time. - [Banner SmartBlocks](https://personalization.help.dotdigital.com/en/articles/8523459-banner-smartblocks.md): Banner SmartBlocks display content for emails and web pages, or apps. - [Coupon SmartBlocks](https://personalization.help.dotdigital.com/en/articles/8523477-coupon-smartblocks.md): Use Coupon SmartBlocks to display coupon codes to visitors on your site and in emails. - [Web Crop SmartBlocks](https://personalization.help.dotdigital.com/en/articles/8523482-web-crop-smartblocks.md): Web Crop SmartBlocks capture a defined area of an external web page and insert it into your emails as an image. - [Pinterest SmartBlocks](https://personalization.help.dotdigital.com/en/articles/8523494-pinterest-smartblocks.md): Pinterest SmartBlocks display real‑time images from a public Pinterest board in emails and on your website. - [Instagram SmartBlocks](https://personalization.help.dotdigital.com/en/articles/8523496-instagram-smartblocks.md): Instagram SmartBlocks display the most recent images from your Instagram account in emails and on your website. - [Data Capture SmartBlocks](https://personalization.help.dotdigital.com/en/articles/8523506-data-capture-smartblocks.md): Data Capture SmartBlocks are used to identify website visitors by collecting data such as an email address or phone number. - [Make Slots responsive for mobile devices](https://personalization.help.dotdigital.com/en/articles/8523529-make-slots-responsive-for-mobile-devices.md): Ensure that your Slots and SmartBlocks display correctly across different screen sizes. - [Understand Cumulative Layout Shift when injecting web content](https://personalization.help.dotdigital.com/en/articles/8560745-understand-cumulative-layout-shift-when-injecting-web-content.md): Cumulative Layout Shift \(CLS\) refers to changes in a web page's layout after the page has loaded or while loading. - [App output](https://personalization.help.dotdigital.com/en/articles/8519259-app-output.md): App output allows you to define data fields that are returned through the API. - [Removed products still showing in product recommendations](https://personalization.help.dotdigital.com/en/articles/8560749-removed-products-still-showing-in-product-recommendations.md): You might notice that products which are out of stock or discontinued are still appearing in your product recommendations. - [Products link to the incorrect page](https://personalization.help.dotdigital.com/en/articles/8560709-products-link-to-the-incorrect-page.md): Fix mismatched links and images in Personalization product recommendation SmartBlocks. - [Tracking parameters added to SmartBlock and Cart Layout links](https://personalization.help.dotdigital.com/en/articles/8560702-tracking-parameters-added-to-smartblock-and-cart-layout-links.md): As part of our reporting and tracking, we add parameters to links in SmartBlocks and cart layouts to assign appropriate recovery values. - [Trigger SmartBlocks overview](https://personalization.help.dotdigital.com/en/articles/13618440-trigger-smartblocks-overview.md): What they are and when to use them. - [Create Trigger SmartBlock templates](https://personalization.help.dotdigital.com/en/articles/15841722-create-trigger-smartblock-templates.md): Create re-usable content templates for different triggered messaging types. - [Create a Trigger SmartBlock](https://personalization.help.dotdigital.com/en/articles/14110923-create-a-trigger-smartblock.md): Create dynamic, personalized content for product-focused triggered messaging. - [Use Trigger SmartBlocks in Dotdigital Marketing](https://personalization.help.dotdigital.com/en/articles/15841727-use-trigger-smartblocks-in-dotdigital-marketing.md): Use App blocks directly in Marketing’s EasyEditor to include Trigger SmartBlock content in your emails. - [Use Trigger SmartBlocks in a trigger program](https://personalization.help.dotdigital.com/en/articles/15561775-use-trigger-smartblocks-in-a-trigger-program.md): Define the product-focused content to include in your triggered campaigns. - [The Site Editor](https://personalization.help.dotdigital.com/en/articles/8523539-the-site-editor.md): Easily personalize your website using the Personalization Site Editor. - [Introduction to Experiences](https://personalization.help.dotdigital.com/en/articles/8523263-introduction-to-experiences.md): Experiences let you create and manage journeys across your website and messages, consistent messaging across channels and touchpoints. - [Create and manage Experiences](https://personalization.help.dotdigital.com/en/articles/8938091-create-and-manage-experiences.md): You can customize website and message content to create a unified experience for users across all channels. - [Use server-side personalization](https://personalization.help.dotdigital.com/en/articles/8523278-use-server-side-personalization.md): Access additional personalization options. - [Geotargeting module overview](https://personalization.help.dotdigital.com/en/articles/8523283-geotargeting-module-overview.md): The Geotargeting module enables you to customize content based on a person's geographic location. - [Use geotargeting](https://personalization.help.dotdigital.com/en/articles/8943262-use-geotargeting.md): Geotargeting utilizes location data to enhance your marketing strategies and customer engagement. - [Cart and SmartBlock layout merges](https://personalization.help.dotdigital.com/en/articles/8523688-cart-and-smartblock-layout-merges.md): Jinja merges available inside a Cart or SmartBlock layout. - [Cart and SmartBlock layout functions](https://personalization.help.dotdigital.com/en/articles/8523695-cart-and-smartblock-layout-functions.md): Jinja functions available inside a Cart or SmartBlock layout. ### Optimize - [Introduction to the Optimize Center](https://personalization.help.dotdigital.com/en/articles/8523285-introduction-to-the-optimize-center.md): Get to know the basics of the Optimize centre. - [A/B testing](https://personalization.help.dotdigital.com/en/articles/8523288-a-b-testing.md): A/B testing can be used to test which piece of content, Trigger Program or Experience is most successful in achieving a specified goal. - [Auto Optimize](https://personalization.help.dotdigital.com/en/articles/8523291-auto-optimize.md): Auto Optimize is an advancement to A/B testing. - [Contextual Auto Optimize](https://personalization.help.dotdigital.com/en/articles/8523296-contextual-auto-optimize.md): Contextual Auto Optimize offers sophisticated automatic optimization, powered by a Contextual Multi-Armed Bandit algorithm. - [Google Analytics](https://personalization.help.dotdigital.com/en/articles/8523298-google-analytics.md): Analyzing the impact of personalized content being shown is important to optimize your ROI. ### Search - [Search module](https://personalization.help.dotdigital.com/en/articles/8523304-search-module.md): Search module is an AI-powered site search tool that automatically optimizes results, enhancing your website experience for visitors. ### Reports - [Test data and performance auditing](https://personalization.help.dotdigital.com/en/articles/8943370-test-data-and-performance-auditing.md): Validate that Personalization runs correctly on your site and contributes to measurable business results. - [Attribution of purchase values](https://personalization.help.dotdigital.com/en/articles/8943399-attribution-of-purchase-values.md): In Personalization, you can attribute the value of a purchase to three channels. - [Click tracking](https://personalization.help.dotdigital.com/en/articles/8548411-click-tracking.md): Track customer engagement on your site through clicks. - [Understand natural recoveries](https://personalization.help.dotdigital.com/en/articles/8565876-understand-natural-recoveries.md): Natural recoveries are purchases made when shoppers return to your site without receiving a cart recovery email. - [Person records missing from the Visitors report](https://personalization.help.dotdigital.com/en/articles/8565893-person-records-missing-from-the-visitors-report.md): Find out why a Person record doesn’t appear in the Visitors report and how to identify the cause. - [Troubleshoot email delivery](https://personalization.help.dotdigital.com/en/articles/8575258-troubleshoot-email-delivery.md): Identify common reasons emails don’t reach contacts and confirm delivery using system logs and settings. - [Supported field data formats on a page](https://personalization.help.dotdigital.com/en/articles/8575321-supported-field-data-formats-on-a-page.md): Learn which data formats Personalization can read from your website pages. - [Why Google Analytics and Personalization show different numbers](https://personalization.help.dotdigital.com/en/articles/11864274-why-google-analytics-and-personalization-show-different-numbers.md): Google Analytics and Personalization often report different numbers for the same metrics, as each platform tracks data differently. ### Data - [Visitor details](https://personalization.help.dotdigital.com/en/articles/8523305-visitor-details.md): The Visitors area is where you can find all the information about the visitors to your website. - [Weather data](https://personalization.help.dotdigital.com/en/articles/8523463-weather-data.md): Include the weather forecast for a customer's location in your content. - [Analytics for email marketing](https://personalization.help.dotdigital.com/en/articles/8523626-analytics-for-email-marketing.md): Enhance email marketing with Personalization's real-time analytics, advanced tagging, and targeted campaigns. - [Import person data](https://personalization.help.dotdigital.com/en/articles/8523319-import-person-data.md): Files can be retrieved from a secure FTP server or from your messaging provider and loaded to the platform to store visitor data. - [Import additional person data for your visitors](https://personalization.help.dotdigital.com/en/articles/11178917-import-additional-person-data-for-your-visitors.md): It’s possible to import an extended set of person data into Personalization. - [Import transactions](https://personalization.help.dotdigital.com/en/articles/8523321-import-transactions.md): Dotdigital Personalization can load purchase data from a file which you place on an SFTP server. - [Import product data](https://personalization.help.dotdigital.com/en/articles/8523325-import-product-data.md): Add your product data to Dotdigital Personalization for use in your SmartBlocks and triggered messaging. - [Import review data](https://personalization.help.dotdigital.com/en/articles/8523333-import-review-data.md): Dotdigital Personalization can import product reviews and service reviews from external review services. - [Export data with the Firehose](https://personalization.help.dotdigital.com/en/articles/8523336-export-data-with-the-firehose.md): Dotdigital Personalization can export real-time ecommerce data through FTP or other methods for your third-party ESP, CRM, or analytics package. - [AWS S3 - Import and export](https://personalization.help.dotdigital.com/en/articles/8523337-aws-s3-import-and-export.md): Use Amazon Web Services \(AWS\) S3 storage as a source for importing and exporting data. - [Create a custom data table](https://personalization.help.dotdigital.com/en/articles/9353427-create-a-custom-data-table.md): Upload data to your account using custom data tables. - [Import custom data](https://personalization.help.dotdigital.com/en/articles/12136523-import-custom-data.md): Manually import data to your custom data table with a CSV file upload, or use an import channel or the API. - [Use Custom data tables in SmartBlocks](https://personalization.help.dotdigital.com/en/articles/11320585-use-custom-data-tables-in-smartblocks.md): After creating your Custom data table and importing data into it, you can use it in a SmartBlock. - [Firehose data format](https://personalization.help.dotdigital.com/en/articles/11320706-firehose-data-format.md): There’s a standard file format required for sending browse and transactional data from Dotdigital Personalization to external systems. - [Understand segments](https://personalization.help.dotdigital.com/en/articles/8523349-understand-segments.md): Segments allow you to target visitors based on data collected from your website or imported from an FTP server or messaging provider. - [Create a behavioral segment](https://personalization.help.dotdigital.com/en/articles/8523592-create-a-behavioral-segment.md): Group visitors based on particular behaviors. - [Create a product change segment](https://personalization.help.dotdigital.com/en/articles/8523594-create-a-product-change-segment.md): Enable increased personalization, responsiveness to catalog changes, targeted messaging, and tailored content based on product changes. - [Import segments](https://personalization.help.dotdigital.com/en/articles/8523605-import-segments.md): Importing segments allows you to bring people from your messaging provider or secure FTP server into a segment. - [Segment export channels](https://personalization.help.dotdigital.com/en/articles/8523607-segment-export-channels.md): Learn to send segments directly to a supported ESP or to a file on an FTP server using an export channel. - [Segment field mapping](https://personalization.help.dotdigital.com/en/articles/8523609-segment-field-mapping.md): Include additional visitor data fields in a generated segment. - [Create a segment of one-time purchasers](https://personalization.help.dotdigital.com/en/articles/8560785-create-a-segment-of-one-time-purchasers.md): Identify single purchasers to personalize content and convert first-time customers into returning ones. ### Settings - [Migrate to a new site platform](https://personalization.help.dotdigital.com/en/articles/8575373-migrate-to-a-new-site-platform.md): Migrating your website to a new platform may affect our script, which relies on the site's specific HTML and JavaScript structure. - [Trigger settings](https://personalization.help.dotdigital.com/en/articles/11313997-trigger-settings.md): Control when and how triggers are actioned. - [Billing and organization information](https://personalization.help.dotdigital.com/en/articles/8523634-billing-and-organization-information.md): Create or update billing and organization contacts and set a purchase order number for your invoices. - [Pay invoices](https://personalization.help.dotdigital.com/en/articles/8548358-pay-invoices.md): Set your payment method and clear outstanding invoices. - [Set up a custom content domain](https://personalization.help.dotdigital.com/en/articles/8523646-set-up-a-custom-content-domain.md): Learn to set up a custom domain or subdomain for serving content in emails and on the web. - [User accounts and permissions](https://personalization.help.dotdigital.com/en/articles/8524035-user-accounts-and-permissions.md): Add or edit your account’s users, and set their permissions. - [Domain and IP allow listing](https://personalization.help.dotdigital.com/en/articles/8524038-domain-and-ip-allow-listing.md): Secure your site and API with allow listing. - [Single sign-on with SAML 2.0](https://personalization.help.dotdigital.com/en/articles/8524040-single-sign-on-with-saml-2-0.md): Learn to configure Single Sign-On \(SSO\) with SAML 2.0 in Personalization. - [Session expiry time](https://personalization.help.dotdigital.com/en/articles/8524042-session-expiry-time.md): Learn to set a session expiry time. - [IPs and domains used by Dotdigital Personalization](https://personalization.help.dotdigital.com/en/articles/9670078-ips-and-domains-used-by-dotdigital-personalization.md): To ensure uninterrupted access to our services, whitelist the following domains and IP addresses in your firewall or proxy settings. - [Enable two-factor authentication](https://personalization.help.dotdigital.com/en/articles/10071933-enable-two-factor-authentication.md): Additional security for your Personalization account. ### Integrations - [Integrate Dotdigital Marketing with Personalization](https://personalization.help.dotdigital.com/en/articles/11374859-integrate-dotdigital-marketing-with-personalization.md) - [Integrate an email messaging provider with Dotdigital Personalization](https://personalization.help.dotdigital.com/en/articles/9691199-integrate-an-email-messaging-provider-with-dotdigital-personalization.md): Set up an email service provider channel for your Personalization account. - [Integrate Adobe Campaign Standard with Dotdigital Personalization](https://personalization.help.dotdigital.com/en/articles/8524073-integrate-adobe-campaign-standard-with-dotdigital-personalization.md): Learn to integrate Adobe Campaign Standard with Personalization. - [Integrate Braze with Dotdigital Personalization](https://personalization.help.dotdigital.com/en/articles/8524083-integrate-braze-with-dotdigital-personalization.md): Learn to integrate Braze with Personalization. - [Integrated ESP](https://personalization.help.dotdigital.com/en/articles/8524129-integrated-esp.md): Send triggered emails without setting up an external email service provider. - [Integrate Microsoft Dynamics with Dotdigital Personalization](https://personalization.help.dotdigital.com/en/articles/8524168-integrate-microsoft-dynamics-with-dotdigital-personalization.md): Learn to integrate Personalization with Microsoft Dynamics for real-time marketing. - [Integrate Campaign Monitor with Dotdigital Personalization](https://personalization.help.dotdigital.com/en/articles/8524102-integrate-campaign-monitor-with-dotdigital-personalization.md): Learn to integrate Campaign Monitor with Personalization as your email service provider. - [Integrate Dotdigital Personalization with FTP for Messaging](https://personalization.help.dotdigital.com/en/articles/8524111-integrate-dotdigital-personalization-with-ftp-for-messaging.md): Set up FTP-based messaging so Personalization delivers message data to your system using CSV files. - [Integrate Emarsys with Dotdigital Personalization](https://personalization.help.dotdigital.com/en/articles/8524120-integrate-emarsys-with-dotdigital-personalization.md): Connect Personalization to Emarsys so triggers can start Automation Programs and send messages through Emarsys. - [Integrate Klaviyo with Dotdigital Personalization](https://personalization.help.dotdigital.com/en/articles/8524147-integrate-klaviyo-with-dotdigital-personalization.md): Connect Personalization to Klaviyo so custom events and list updates power flows and messaging in Klaviyo. - [Integrate Dotdigital Personalization with Mailchimp using Transactional Email \(Mandrill\)](https://personalization.help.dotdigital.com/en/articles/8524150-integrate-dotdigital-personalization-with-mailchimp-using-transactional-email-mandrill.md): Learn to integrate Personalization with MailChimp using Mandrill to send triggered transactional messages. - [Integrate MailChimp \(without Mandrill\) with Dotdigital Personalization](https://personalization.help.dotdigital.com/en/articles/8524152-integrate-mailchimp-without-mandrill-with-dotdigital-personalization.md): Learn to integrate with MailChimp without Mandrill for transactional email. - [Mandrill settings page in Dotdigital Personalization](https://personalization.help.dotdigital.com/en/articles/8582587-mandrill-settings-page-in-dotdigital-personalization.md): Configure Mandrill settings in Personalization for sending transactional emails. - [Integrate Salesforce Marketing Cloud with Dotdigital Personalization](https://personalization.help.dotdigital.com/en/articles/8524199-integrate-salesforce-marketing-cloud-with-dotdigital-personalization.md): Connect Personalization to Salesforce Marketing Cloud to upload data and trigger emails. - [Integrate HubSpot with Dotdigital Personalization](https://personalization.help.dotdigital.com/en/articles/12712360-integrate-hubspot-with-dotdigital-personalization.md): Connect Personalization to HubSpot to send real‑time, personalized triggers and marketing emails. - [Use Dotdigital Marketing as your SMS provider](https://personalization.help.dotdigital.com/en/articles/8529778-use-dotdigital-marketing-as-your-sms-provider.md): Send Personalization SMS content through Dotdigital Marketing. - [Use Mapp SMS](https://personalization.help.dotdigital.com/en/articles/8529784-use-mapp-sms.md): Learn to use Mapp as your SMS messaging provider. - [Use Twilio SMS](https://personalization.help.dotdigital.com/en/articles/8529796-use-twilio-sms.md): Learn to use Twilio as your SMS messaging provider. - [Use Upland Waterfall for SMS](https://personalization.help.dotdigital.com/en/articles/8529801-use-upland-waterfall-for-sms.md): Learn to use Upland Waterfall as your SMS messaging provider. - [Integrate an SMS messaging provider with Dotdigital Personalization](https://personalization.help.dotdigital.com/en/articles/9691217-integrate-an-sms-messaging-provider-with-dotdigital-personalization.md): Set up an SMS service provider channel for your Personalization account. - [Integrate Dotdigital Personalization with Adobe Commerce](https://personalization.help.dotdigital.com/en/articles/16002596-integrate-dotdigital-personalization-with-adobe-commerce.md): Connect your Adobe Commerce store with our simple-to-install extensions. - [Set up the Shopify integration](https://personalization.help.dotdigital.com/en/articles/8548306-set-up-the-shopify-integration.md): Learn how to set up the Shopify integration with your Dotdigital Personalization account. - [Use Shopify Markets with Dotdigital Personalization](https://personalization.help.dotdigital.com/en/articles/10579513-use-shopify-markets-with-dotdigital-personalization.md): Import market product pricing and translations into Personalization for Shopify Markets. - [Set up the BigCommerce integration](https://personalization.help.dotdigital.com/en/articles/9675123-set-up-the-bigcommerce-integration.md): Connect Dotdigital Personalization to your BigCommerce store to create personalized campaigns. - [Integrate Dotdigital Personalization and Klarna Checkout](https://personalization.help.dotdigital.com/en/articles/8575305-integrate-dotdigital-personalization-and-klarna-checkout.md): Learn how Personalization integrates with Klarna Checkout to simplify the customer experience. - [Rebuild customer carts on your ecommerce store](https://personalization.help.dotdigital.com/en/articles/8548283-rebuild-customer-carts-on-your-ecommerce-store.md): Integrate with your ecommerce store and rebuild carts for customers returning on different devices. - [Payment gateway integrations for shopper identification](https://personalization.help.dotdigital.com/en/articles/8548282-payment-gateway-integrations-for-shopper-identification.md): Improve shopper identification rates automatically by using one of our payment gateway integrations. - [Optimize your B2B commerce with Dotdigital Personalization](https://personalization.help.dotdigital.com/en/articles/8548399-optimize-your-b2b-commerce-with-dotdigital-personalization.md): Improve your B2B organization with Dotdigital Personalization's specialized features and capabilities. - [LoyaltyLion integration](https://personalization.help.dotdigital.com/en/articles/8524234-loyaltylion-integration.md): Set up LoyaltyLion as your loyalty provider integration. - [How to use loyalty data](https://personalization.help.dotdigital.com/en/articles/8524228-how-to-use-loyalty-data.md): Use loyalty data to personalize your content for each visitor. - [Use web analytics parameters](https://personalization.help.dotdigital.com/en/articles/8524239-use-web-analytics-parameters.md): Web analytics helps you pass information from emails and external web pages to Dotdigital Personalization. - [HTML API](https://personalization.help.dotdigital.com/en/articles/8524253-html-api.md): Use the HTML API to pass information from your cart page or other web pages to Dotdigital Personalization. - [Product Microdata API](https://personalization.help.dotdigital.com/en/articles/8524255-product-microdata-api.md): Pass product information from your cart page or other web page to Dotdigital Personalization using a standard product microdata structure. - [W3C Digital Data Layer](https://personalization.help.dotdigital.com/en/articles/8524269-w3c-digital-data-layer.md): The Digital Data Layer \(DDL\) is a standardised way of exposing data on your ecommerce site. - [Single page application hooks](https://personalization.help.dotdigital.com/en/articles/8524278-single-page-application-hooks.md): Use Dotdigital Personalization's JavaScript API. - [JavaScript API for Dotdigital Personalization](https://personalization.help.dotdigital.com/en/articles/8536934-javascript-api-for-dotdigital-personalization.md): Pass data to Personalization with JavaScript. - [Raise custom signals from your site](https://personalization.help.dotdigital.com/en/articles/8536952-raise-custom-signals-from-your-site.md): Use JavaScript to trigger custom programs based on visitor actions on your website. - [Product import API](https://personalization.help.dotdigital.com/en/articles/8536956-product-import-api.md): Use the Product Import API to import product records into your Dotdigital Personalization account using a JSON request and field mapping. - [Mobile and app API](https://personalization.help.dotdigital.com/en/articles/8519266-mobile-and-app-api.md): Pass data and drive personalization for your native mobile apps. - [Integration API](https://personalization.help.dotdigital.com/en/articles/8991789-integration-api.md): API methods that can be used to retrieve a range of data as shown in your account. - [Create and edit API access tokens](https://personalization.help.dotdigital.com/en/articles/8548285-create-and-edit-api-access-tokens.md): Create and manage the tokens needed to use the Dotdigital Personalization REST API and KPI widgets securely. - [Configure product recommendation AI](https://personalization.help.dotdigital.com/en/articles/8548288-configure-product-recommendation-ai.md): Control how AI-powered product recommendations work in Dotdigital Personalization. - [Set up a shared secret](https://personalization.help.dotdigital.com/en/articles/8548290-set-up-a-shared-secret.md): Create a shared secret for the Ee Parameter and HTML API. - [Test RC4 encryption](https://personalization.help.dotdigital.com/en/articles/8548293-test-rc4-encryption.md): Verify your RC4 encryption setup for the Web Analytics API. - [RSA encryption](https://personalization.help.dotdigital.com/en/articles/8548296-rsa-encryption.md): Generate, import, and manage your RSA encryption keys. - [Ad targeting solutions](https://personalization.help.dotdigital.com/en/articles/8548298-ad-targeting-solutions.md): Target your ads to specific customer groups using first-party data collected in Dotdigital Personalization. ### Account and admin - [Contact support](https://personalization.help.dotdigital.com/en/articles/8582687-contact-support.md): We're here to help you get the most out of Dotdigital Personalization. - [Add a new user to your Dotdigital Personalization account](https://personalization.help.dotdigital.com/en/articles/8575336-add-a-new-user-to-your-dotdigital-personalization-account.md): Give colleagues access to your Personalization account by adding them as users with their own login. - [Regain access to a locked account](https://personalization.help.dotdigital.com/en/articles/8575196-regain-access-to-a-locked-account.md): Learn how to regain access to your locked Personalization account. - [Grant users multi-account access](https://personalization.help.dotdigital.com/en/articles/8582599-grant-users-multi-account-access.md): Access multiple accounts with one login. - [Filter events](https://personalization.help.dotdigital.com/en/articles/8524025-filter-events.md): Use event filters to prevent test and internal events from being recorded, so support activity doesn’t affect customer data. - [Control groups](https://personalization.help.dotdigital.com/en/articles/8523653-control-groups.md): Use control groups to understand how much revenue and conversion uplift your personalization delivers. - [Understand Personalization cookies and their duration](https://personalization.help.dotdigital.com/en/articles/8575299-understand-personalization-cookies-and-their-duration.md): Learn about the first-party cookies set by Personalization to capture data about visitors and their expiration periods. - [Dotdigital Personalization system architecture](https://personalization.help.dotdigital.com/en/articles/8548279-dotdigital-personalization-system-architecture.md): See how the main components of Personalization fit together. - [Global Service Level Agreement for Dotdigital Personalization](https://personalization.help.dotdigital.com/en/articles/9881917-global-service-level-agreement-for-dotdigital-personalization.md): Technology service availability, support management and product release communication channels. - [Personalization modules](https://personalization.help.dotdigital.com/en/articles/11378438-personalization-modules.md): Choose the Personalization capabilities that are right for you. - [Use Dotdigital Personalization with cookie management tools](https://personalization.help.dotdigital.com/en/articles/12983148-use-dotdigital-personalization-with-cookie-management-tools.md): Manage how Personalization respects your visitors' cookie preferences when using a cookie management tool. ### Use cases - [Exclude recently viewed, carted, or purchased products from recommendations](https://personalization.help.dotdigital.com/en/articles/12529298-exclude-recently-viewed-carted-or-purchased-products-from-recommendations.md): Learn to remove products a customer has already interacted with to keep your recommendations fresh. - [Automate seasonal or event-based content](https://personalization.help.dotdigital.com/en/articles/12529361-automate-seasonal-or-event-based-content.md): Automatically change and revert personalized content across multiple channels for seasonal promotions, events, or special campaigns. - [Put hourly offers on your website](https://personalization.help.dotdigital.com/en/articles/12529627-put-hourly-offers-on-your-website.md): Keep customers coming back by rotating offer banners or other content on a set schedule throughout your campaign. - [Configure countdown timers to display your delivery windows](https://personalization.help.dotdigital.com/en/articles/12529639-configure-countdown-timers-to-display-your-delivery-windows.md): Learn to create and customize countdown timers to drive urgency before your delivery cut-off time. - [Display alternative product recommendations in a popover for out-of-stock items](https://personalization.help.dotdigital.com/en/articles/12547652-display-alternative-product-recommendations-in-a-popover-for-out-of-stock-items.md): Use Dotdigital Personalization to automatically display a popover of alternative products whenever a visitor lands on a product page for an item that is out of stock. - [Personalize banners with visitor names](https://personalization.help.dotdigital.com/en/articles/12547795-personalize-banners-with-visitor-names.md): Greet visitors by name in banners either on your website or in your emails to create a more personal experience, and set a fallback when the name isn’t available. - [Use product recommendations, cart banners, and emails to help customers qualify for free delivery](https://personalization.help.dotdigital.com/en/articles/12547808-use-product-recommendations-cart-banners-and-emails-to-help-customers-qualify-for-free-delivery.md): Set up targeted cart page product recommendations, dynamic banners, and cart abandonment email banners to increase average order value by encouraging customers to qualify for free delivery. - [Show campaign content across sessions and pages using stored URL parameters](https://personalization.help.dotdigital.com/en/articles/13460403-show-campaign-content-across-sessions-and-pages-using-stored-url-parameters.md): Dotdigital Personalization can display campaign-specific banners or SmartBlocks based on how a visitor first arrived at your site. ### Regulations and privacy - [Integration of Personally Identifiable Information \(PII\)](https://personalization.help.dotdigital.com/en/articles/8548364-integration-of-personally-identifiable-information-pii.md) - [Set marketing permissions with data fields](https://personalization.help.dotdigital.com/en/articles/8548369-set-marketing-permissions-with-data-fields.md): Use data fields to grant or deny permission to send content to your visitors. - [Email privacy protection guidance](https://personalization.help.dotdigital.com/en/articles/8937318-email-privacy-protection-guidance.md): How email privacy protection measures may affect Dotdigital Personalization functionality. - [Cookie limits in browsers](https://personalization.help.dotdigital.com/en/articles/8583089-cookie-limits-in-browsers.md): Learn how modern browser privacy restrictions affect the use of first‑party cookies. - [Data retention](https://personalization.help.dotdigital.com/en/articles/8523643-data-retention.md): Understand and configure data retention settings for your account. - [Manage permissions for individual visitors](https://personalization.help.dotdigital.com/en/articles/8523612-manage-permissions-for-individual-visitors.md): Learn to manage the permissions of individual persons. - [Manage Do not process status](https://personalization.help.dotdigital.com/en/articles/8523620-manage-do-not-process-status.md): Control the processing of a person's data. - [Download a customer's data](https://personalization.help.dotdigital.com/en/articles/8565888-download-a-customer-s-data.md): This enables you to comply with a GDPR Subject Access Request. ## 日本語 ### Account and admin - [Fresh Relevance のグローバル サービスレベル契約](https://personalization.help.dotdigital.com/ja/articles/9881917-fresh-relevance-のグローバル-サービスレベル契約.md): テクノロジーサービスの可用性、サポート管理、製品リリースに関するコミュニケーション連携チャネル。