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Download a customer's data

This enables you to comply with a GDPR Subject Access Request.

You can export all of the data you hold in the system for a particular customer as a JSON-formatted file.

To do this:

  1. Go to Data > Visitors.

  2. Enter the customer's email address in the search field at the top and select the Search icon.

  3. Right-click the blue download icon to the right of the Person Data section, and select Save Link As...
    ​The exact wording may differ depending on your browser.

  4. Save the file to your computer.

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